Privacy Policy

Who we are

This website, bridalmehndiartist.in, is run by Chaitali’s Mehndi Art, a bridal and portrait mehndi studio in Shela, Ahmedabad, Gujarat. In this policy, “we”, “us” and “our” mean Chaitali’s Mehndi Art. This policy explains what personal information we collect from clients, students and website visitors, how we use it and how we protect it.

Information we collect

Information you give us

• Booking and enquiry details: your name, phone number, email address, event date and the address of your venue when you book bridal, festival or group services — through our contact form, WhatsApp, a phone call or email.
• Student details: the information needed to enrol you in our mehndi designing courses.
• Design preferences: theme choices, outfit details or photos you share with us for custom or portrait designs.
• Order details: when you buy through our online shop, your billing and delivery address, phone number, email address and what you ordered.

Information collected automatically

When you visit the website, basic technical information such as your IP address, browser, device type and the pages you view may be collected through cookies and analytics tools (see Cookies & third-party services).

How we use your information

• To arrange, confirm and manage your bridal, festival and group bookings.
• To process and deliver orders from our online shop.
• To provide course materials and certificates to our students.
• To reply to your questions and keep you informed about your booking, course or order.
• To share updates about our organic henna products or new courses — you can ask us to stop at any time.
• To keep the website secure, prevent spam and understand how visitors use it so we can improve it.

Photos of our work

• Photos of mehndi designs on clients or students may be shown in our gallery and on social media only with consent.
• We present all portfolio work respectfully and professionally.
• If you change your mind, tell us and we will remove the photo from our website and our own social media pages.

Cookies & third-party services

Cookies are small files stored by your browser. Our website uses them to work properly (for example, to remember your cart and language choice) and to understand visits. Some features are provided by other companies, which may set their own cookies and process data under their own privacy policies:

• Website statistics and Google services (such as Google Analytics) to understand how the website is used.
• Google reCAPTCHA on our contact form, to protect it from spam.
• WhatsApp (Meta), if you choose to message us through the WhatsApp buttons.
• Instagram (Meta), which provides the photo feed shown on our pages.

You can block or delete cookies in your browser settings. The website will still work, though some features (such as the cart) may not.

Sharing your information

We do not sell or rent your personal information. We share it only when needed to serve you:

• with courier partners, to deliver products you order;
• with the providers that run our website, email and the services listed above;
• when required by law or to protect our legal rights.

Payments

Online orders are paid by direct bank transfer. We do not collect or store card details on this website. We keep payment references only to confirm and record your booking or order.

How long we keep your information

We keep your information only as long as we need it for your booking, course or order, and for our business and tax records as required by law. After that, we delete it or keep it in a form that no longer identifies you.

Your rights & choices

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can:

• ask what personal information we hold about you;
• ask us to correct or update it;
• ask us to delete it, unless we must keep it by law;
• withdraw your consent, for example for photos or update messages;
• raise a concern or complaint with us.

To make a request, contact us using the details below. We will respond as soon as we can.

Security

We take reasonable measures to protect your contact details and personal information from unauthorised access, loss or misuse. No website or internet transmission is completely secure, but we work to keep your information safe.

Children

Bookings, orders and course enrolments for anyone under 18 should be made by a parent or guardian. We do not knowingly collect personal information directly from children.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated at the top.